Leadership
Villa of Hope Executive Leadership Team
Carrie Carl, LCSW-R
President & Chief Executive Officer
Carrie Carl, LCSW-R has been serving youth, adults, and families for over 25 years. She has spent her entire career with Villa of Hope. She joined the field as a residential counselor and teaching assistant in 1994, and since then she has helped usher the Villa through decades of growth and change. Ms. Carl moved into Social Work in 1998, followed by clinical administration, operational leadership of residential programs, and strategic leadership of psychiatry, psychology, medical services, and Villa of Hope School.
Most recently, Ms. Carl supported agency-wide operations and strategy work as the Chief Operating Officer (COO), including direct responsibility for Information Technology and Facility Operations. She also led the compliance program as Chief Compliance Officer (CCO).
Ms. Carl has worked extensively with Villa of Hope youth, families, staff, project teams, and the local community. She is an agency trainer of the Sanctuary Model and a peer reviewer with the Sanctuary Institute. In the community, Ms. Carl has been a repeat guest speaker for Rochester Global Connections, teaching international visitors about human services in the United States. She graduated in November 2016 from the Northstar Network Healthcare Business Academy Fellowship Program and completed a Project Management Body Knowledge Best Practices Course in December 2020.
She talks about her plans for the Villa’s future: “Villa of Hope is striving toward our 2030 Vision of impacting the community through programs and services focused on mental health and substance use disorders, education, work force development, health homes/care management, and community-based juvenile justice. We need to continue all of this important work and additionally figure out how to utilize available space and buildings on our main campus to enhance or complement our existing programs.”
Ms. Carl resides in Fairport with her husband and is a proud mom to 2 sons – a computer engineer in Pittsburgh, PA and a midshipman at the United States Naval Academy
Janice Leonardi, MBA
Chief Operating and Compliance Officer
Janice comes to the Villa of Hope with over 25 years of experience in program development and operational leadership in a variety of for-profit and non-profit arenas. She brings extensive knowledge in strategic planning, healthcare finance, substance use disorder treatment, lean and human-centered development. She is passionate about work cultures that leverage diversity to drive innovation and exceptional client engagement.
Janice holds a Bachelor’s degree in Communications from Cornell University and a Master’s of Business Administration from the Simon School of Business at the University of Rochester.